(1) Making a reservation: After we receive your booking request we shall contact you in less than 24 hours. We will provide all the info you may need and ask you for a deposit payment (20 % of the total value).
a) Groups: Check in is after 15:00 h, check out is before 12:00 h.
A deposit of 30 EUR per person is required on arrival, this will be returned providing no damage has been caused.
The house should be cleaned before you leave, otherwise you may be charged extra to cover cleaning services.
The booking payment should be made one month before arrival.The total payment should be made at least one week before arrival.
b) Animals and pets: dogs or other pets are allowed only in private accommodation. There is an extra charge for pets of 10 EUR per night per animal. Client must have pets on a leash inside the Peniche Surf Camp property. Clients are responsible for cleaning or any damage that their pets might cause.
(2) Confirmation: After payment of the deposit you will receive a confirmation email and further instructions. We only guarantee your place after you pay the deposit.
(3) If you wish to change your booking after it has been confirmed e.g. guest names, date changes, etc, you must cancel your booking and re-book through the Peniche Surf Camp website. We will try to assist but cannot guarantee to meet such requests. Cancellation charges may apply.
Account holder name: Peniche Surf Camp PSC, Lda
After the transfer is done, it is required that you send us, by fax or email, the official receipt or screen shot as proof of the transfer otherwise we cannot confirm the booking.
After confirmation is made (as explained above) we will accept the cancellation under the following terms:
a) Until one month prior to arrival we will refund the total of the deposit.
b) Until two weeks prior to arrival we will charge 25 % of the deposit.
c) Until one week prior to arrival we will not make any refund. The client will have a credit at Peniche Surf Camp to use for one year.
d) Upon arrival and during your stay we will not make any refund except in the case of serious illness or injury.
In the case that you have booked the transfer from Lisbon airport to Peniche Surf Camp (PSC):
a) The transfer must be booked 24 hours in advanced and confirmed by Peniche Surf Camp through email.
b) The cancellation of the transfer must be done until 24 hours before arrival. If otherwise we will not refund transfer money.
c) Once the plane lands the client has one hour to exit the airport door, for every extra hour after this the client will be charged an extra 10 EUR.
d) To drop off clients somewhere other than Lisbon airport, for example down town Lisbon, there will be an additional charge of 10 EUR.
e) If the plane is delayed please inform the Surf Camp, clients will be charged an extra 10 EUR for each hour delayed.
f) PSC driver will wait for you at the arrival hall of the Lisbon airport in the area reserved for the travel representatives,
g) The clients are required to show the confirmation of the reservation to the PSC driver,
h) The transfer can be refused by driver in the case of drunkenness, intoxication or aggressive behaviour of the clients. If so, Peniche Surf Camp has the right to charge 100% of the transfer price.
i) The transfer can be refused with a charge of 30% of the full price in the case of the overweight baggage if not announced in advance (the allowed weight of the baggage is 30 kg per person), incorrect booking regarding the number of passengers or the final destination.
j) The client is required to provide the telephone number contactable in Portugal. In the case of delay caused by the traffic, weather conditions or any other factors which could not be influenced by Peniche Surf Camp, Peniche Surf Camp does not take any responsibility. Peniche Surf Camp does not refund any alternative transfer taken by clients (namely taxi or bus).
Check-In is after 15:00 and Check-Out is until 12:00 (if you stay after 12:00 you will be charged an extra day).
Beside the hours mentioned above, Check-In is possible at anytime if the client provides the date and hour of the arrival.
It will be asked a 10 EUR deposit for key, which will be returned to you in the end of your stay.
Pay your bill three days before departure. We accept credit card but be aware, that sometimes they don’t function.
Besides the main services like booking surf classes or surf rental, at the reception you may:
PSC is not responsible for any robbery or theft that occurs in or from its property.
PSC recommends you to put your personal belongings in the safe. PSC do not take any responsibility of the client’s personal belongings during their stay, wherever they are placed. The Client is fully responsible for his or her personal belongings.
Inform the reception if any damage to the structure or objects of the Peniche surf camp.
Do not damage any structure or object of the Peniche surf camp.
For those in Shared Accommodation:
For those in Private accommodation:
We request a deposit of 10 eur per accommodation key given during check in, that we will return when you check out provided the client returns the accommodation key given to them upon arrival. For the groups that request more than one key per person, we will request a extra deposit for each key given.
Respect the schedules of the classes. PSC does not provide any exceptions to the regular surf class schedule.
If you book more than one day of surf classes you are expected to have classes the next day on each day from the initial start date. After starting classes if you decide not to have a class the next day, you must inform us at the reception 24 hours in advance.
If you are expected for surf classes and you do not show up, PSC will make no refund.
Every booking of the surf classes is personalized. PSC has no relation with any substitute or sub contracted companies.
Clients are strictly required to follow the instructions of their teacher. Always keep the safety rules. In the case of injury inform your teacher without any delay.
Peniche Surf Camp is not responsible and will not reimburse a student if surf classes cannot occur due to adverse weather and ocean conditions (e.g flat ocean, excessive wave size, fog, strong winds, etc). Nevertheless, in these rare cases Peniche Surf Camp will make an alternative plan, for example a theoretical class, surf related trip, etc.
Group classes will have a minimum of 3 people or more, otherwise this will be considered a private class
Video analysis will occur if the weather and ocean conditions allow and provided that students take 3 days of surf classes (6 surf sessions) or more.
If you are taking Surf classes:
All rental equipment is checked by PSC staff to insure proper working conditions.
Be aware that you are personally and financially responsible for the rented material during the whole rental period (from the moment of Pick up until Return of the items).
Police: 262 782 152
Fire-fighters: 262 789 666
Taxi: 96 630 1396
Surfcamp: 96 233 6295
Have a nice stay!!