Reservations Policy

(1)  Making a reservation: After we receive your booking request we shall contact you in less than 24 hours. We will provide all the info you may need and ask you for a deposit payment. After we send you the request for booking payment we can only guarantee availability for the next 48 Hours.

a) The booking payment should be made 24 hours before arrival. The total payment should be made before arrival or at the check in.

b)   Animals and pets: dogs or other pets are allowed only in private accommodation. There is an extra charge for pets of 10 EUR per night per animal. Client must have pets on a leash inside the Peniche Surf Camp property. Clients are responsible for cleaning or any damage that their pets might cause.

(2) Confirmation: After deposit payment you will receive a confirmation e-mail and further instructions. We only guarantee your place after you pay the deposit. Please note that we need to know that you have have done the deposit payment by sending us the proof of payment.

(3) If you wish to change your booking after it has been confirmed e.g. guest names, date changes, etc, we will try to assist but cannot guarantee to meet such requests. Cancellation charges may apply.

Payment Options

Bank Transfer
Account holder name: Peniche Surf Camp PSC, Lda
IBAN: PT50001000005245077000117
After the transfer is done, it is required that you send us, by fax or email, the official receipt or screen shot as proof of the transfer otherwise we cannot confirm the booking. Please note that your bank may charge a commission for international transaction. If so, this commission is the client responsibility.

Cancellation policy

After confirmation is made (as explained above) we will accept the cancellation under the following terms: 

a) Until one month prior to arrival we will refund the total of the deposit.
b) Until two weeks prior to arrival we will charge 50 % of the deposit.
c) Until one week prior to arrival we will not make any refund.

d) Upon arrival and during your stay we will not make any refund except in the case of serious illness or injury.

Transfer policy

In the case that you have booked the transfer from Lisbon airport to Peniche Surf Camp (PSC):

a) The transfer must be booked 24 hours in advanced and confirmed by Peniche Surf Camp.

b) The cancellation of the transfer must be done until 24 hours before arrival. If otherwise we will not refund transfer money.

c) Once the plane lands the client has one hour to exit the airport door. For every extra half hour after this the client will be charged an extra 10 EUR.

d) To drop off clients somewhere other than Lisbon airport, for example down town Lisbon, there will be an additional charge of 20 EUR.

e) If the plane is delayed please inform the Surf Camp as soon as possible. In the case client does not inform and plane is delayed, clients will be charged an extra 10 EUR for each half an hour delayed.

f) PSC driver will wait for you at the arrival hall of the Lisbon airport in the area reserved for the travel representatives,

g) The clients are required to show the confirmation of the reservation to the PSC driver,

h) The transfer can be refused by driver in the case of drunkenness, intoxication or aggressive behavior of the clients. If so, Peniche Surf Camp has the right to charge 100% of the transfer price.

i) The transfer can be refused with a charge of the full price in the case of the overweight baggage if not announced in advance (the allowed weight of the baggage is 30 kg per person), incorrect booking regarding the number of passengers or the final destination.

j) The client is required to provide the telephone number contactable in Portugal. In the case of delay caused by the traffic, weather conditions or any other factors which could not be influenced by Peniche Surf Camp, Peniche Surf Camp does not take any responsibility. Peniche Surf Camp does not refund any alternative transfer taken by clients (namely taxi or bus). 

Accommodation policy

Check-In is after 15:00 and Check-Out is until 11:00 (if you stay after 11:00 you will be charged an extra night).

Beside the hours mentioned above, Check-In is possible at anytime if the client provides the date and hour of the arrival.  

It will be asked a 10 EUR deposit for key, which will be returned to you in the end of your stay.

Pay your bill before or at arrival. We accept credit (except American Express) card but be aware, that sometimes they don’t function.

PSC is not responsible for any robbery or theft that occurs in or from its property.

PSC recommends you to put your personal belongings in the safe. We also recommend not to leave surf equipment outside during night time. PSC do not take any responsibility of the client’s personal belongings during their stay, wherever they are placed. The Client is fully responsible for his or her personal belongings.

Inform the reception if any damage to the structure  or objects of the Peniche surf camp.

Do not damage any structure or object of the Peniche surf camp.

For those in Shared Accommodation:

  • Clean your dishes etc in the common kitchen after use;
  • You may also use the external toilets;
  • Do not throw toilet paper in the toilet (as it clogs up the drains really easy) please place in the bin provided there for that purpose;
  • No noise after 23:00 hours;
  • Respect your roommates;
  • Always return your room/ house key;
  • Put personal belongings in the safe;
  • Lock your room.

For those in Private accommodation:

  • The external area next to the reception is for you to use even if you are accommodated outside the main surf camp structure.
  • If you run out of hot water please inform the reception. We will change the gas bottle;
  • Respect your neighbors. You are not alone;
  •  You should leave the house in good condition before you leave otherwise you may be charged extra for cleaning services.
  • Always lock your house.

We request a deposit of 10 eur per accommodation key given during check in, that we will return when you check out provided the client returns the accommodation key given to them upon arrival. For the groups that request more than one key per person, we will request a extra deposit for each key given.    

Surf classes policy

Respect the schedules of the classes. PSC does not provide any exceptions to the regular surf class schedule.

If you book more than one day of surf classes, you are expected to have classes the next days from the initial start date. After starting classes if you decide not to have a class the next day, you must inform us at the reception 24 hours in advance.

If you are expected for surf classes and you do not show up, PSC will make no refund.

Every booking of the surf classes is personalized. PSC has no relation with any substitute or sub contracted companies.

Clients are strictly required to follow the instructions of their teacher. Always keep the safety rules. In the case of injury inform your teacher without any delay.

Peniche Surf Camp is not responsible and will not reimburse a student if surf classes cannot occur due to adverse weather and ocean conditions (e.g flat ocean, excessive wave size, fog, strong winds, etc). Nevertheless, in these rare cases Peniche Surf Camp will make an alternative plan, for example a theoretical class, surf related trip, etc.

Video analysis may occur if the weather and ocean conditions allow and provided that students take 3 days of surf classes (6 surf sessions) or more.

If you are taking Surf classes:

  • Be sure you signed in for the surf insurance;
  • Be on time for the surf classes;
  • Besides your personal belongings, bring food to eat between surf sessions.
  • The surf equipment is only included for the surf classes. You must rent it if you want to use it after the classes or at the weekend;
  • You are responsible for your surf equipment. It should always be cleaned;
  • If you wish to keep the equipment at home you must pay a deposit of 250 EUR which will be given back when you return the surf equipment in good condition!

Useful tips:

  • At night bring all your surfing equipment into the house;
  • Wash your wetsuit in the tanks located outside;
  • Save water and energy. Turn off lights and water taps;
  • Leave the sand at the beach 

Surf rental policy

All rental equipment is checked by PSC staff to insure proper working conditions.

Be aware that you are personally and financially responsible for the rented material during the whole rental period (from the moment of Pick up until Return of the items).

Rental rules

  • Passport required;
  • Rental hours: Winter from 8 h to 18 h. Summer from 8 h to 22 h;
  • The client must return all the equipment;
  • The material must be delivered everyday in good condition: wetsuit and surfboard washed and clean;
  • If you wish to keep the equipment at home you must pay a deposit 250 EUR which will be given back when you return the surf equipment in good condition!

Important contacts

Police: 262 782 152
Emergency: 112
Fire-fighters: 262 789 666
Taxi: 96 238 4830
Surfcamp: 96 233 6295

Have a nice stay!!